Our Process

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Creating connected experiences that drive ROI.

One of the most important facets to a successful engagement is a solid process. Ours is built on experience and communication.

Discover
Where do you want to go?

Closing the knowledge gap to understand objectives and requirements to ensure successful delivery and execution.

  • Business Goals & Objectives
  • Brand & Marketing Review
  • Market & Competitive Analysis
  • Audience Research
  • Engagement Strategy
  • Technology Discovery
  • Vision & Roadmap
Design

Building an engagement and creative and content strategy that defines the experience architecture and aesthetic for the project moving forward.

  • Content Strategy
  • Experience Architecture
  • Experience Design
  • Usability Research / Testing
How do you want to get there?
Build

Transforming the prototypes and designs into a living, breathing website, adhering to the strategy we determined in the first process step.

  • Front-End Engineering
  • Back-End Engineering
  • Quality Assurance
  • Content Load & Migration
What will it take to make it?
Evaluate

Taking a step back and reviewing what is working and how the broader roadmap moving forward can be matured to meet any new, identified needs.

  • Customer Satisfaction
  • Performance Assessment Report (PAR)
  • Qualitative Feedback
  • Update Roadmap / Evolve
What can you do to improve?